In volume legal case management, scale cannot dilute quality. We combine legal knowledge, organisation and technology applied to the law in order to handle large volumes of claims and court proceedings efficiently, maintaining traceability, rigour and control in every case file.
Technology allows us to optimise processes and handle volume; legal knowledge and professional oversight ensure that every step taken follows uniform criteria and a previously defined strategy.
The result is a scalable and responsive service, subject to high standards of responsibility, oversight and legal quality.
A portfolio of hundreds of cases may share a common structure without every matter being legally identical. Volume case management calls for uniform rules to be laid down and, at the same time, for systems capable of detecting the circumstances that require departing from those rules and subjecting the file to individual analysis.
Artificial intelligence can substantially improve the handling of large volumes of documents and case files, but its usefulness depends on distinguishing between automating tasks and delegating legal decisions. Classifying information, detecting issues or preparing drafts can bring efficiency; assessing the evidence, taking on risk or defining a strategy continues to require oversight and professional judgement.
The fact that hundreds or thousands of people are affected by the same problem does not necessarily mean that there is a single collective dispute. Identifying which questions are common and which require individual analysis is essential in deciding between the coordinated management of claims, a collective strategy or a combination of the two.
Managing large legal portfolios requires being able to know both the overall position of the matters and the precise history of each file. Technology makes it possible to automate tasks and to control large volumes, but only a proper structuring of the information, combined with professional oversight, ensures traceability, consistency and genuine legal control.
The requirement to have recourse beforehand to an appropriate means of dispute resolution, a “medio adecuado de solución de controversias” or MASC, has introduced a new stage in a large part of civil claims. Where hundreds or thousands of case files are being handled, the challenge lies in systematising that negotiation without depriving it of content, while ensuring traceability, control of time limits and analysis of the particular features of each matter.
