If my home is burgled and I have no receipts, will my insurance pay out?

Question

José Manuel Alburquerque · Accepted Answer

Yes, if you can prove in some other way that you had those items and what they were worth. The law requires you to prove that they existed, but it does not say that this has to be with receipts, so photos, bank statements, boxes, guarantees, valuations or witnesses can help you. In addition, where you cannot reasonably provide better evidence, what is stated in the policy works in your favour. What does count are the limits the policy sets for jewellery, money and valuables. Evidence that helps Photos or videos in which the items can be seen, for example from celebrations, trips or your social media. Bank or card statements showing the purchases and the emails for online orders. Boxes, manuals, guarantees or certificates of authenticity. Jewellery valuations, photos in which you are wearing it or witnesses who have seen it. What you need to do Report the burglary to the police with as complete a list as possible. Anything added later arouses suspicion. Notify the insurer within seven days and, within the following five days, send it a written list of what was stolen with its approximate value. Do not exaggerate. If it is proved that you deliberately inflated the list, you may lose the entire payout. How much you will be paid You will be paid the value the items had just before the burglary, unless the policy provides for new-for-old replacement. Many policies limit jewellery and money to a set amount, or only cover them if they were kept in a safe or declared when the policy was taken out. If you cannot agree on the amount, each party can appoint an expert. If the insurer appoints its own and asks you to appoint another, you have eight days to do so. If you do not, you will be bound by the report of the insurance company's loss adjuster. And if you do not agree with the final report, you have 180 days from when it is notified to you to challenge it in court.